Shipping Policy
Order Processing
Orders are typically processed within 2–5 business days. Processing times may be longer during holidays, promotions, or periods of high demand.
You will receive a confirmation email after placing your order and another email containing tracking information once it ships.
Estimated Delivery
Orders typically arrive within 5–10 business days after shipment. Delivery times are estimates and may vary depending on your location, the shipping carrier, weather conditions, or other circumstances beyond our control.
Shipping Rates
Available shipping methods and rates will be calculated and displayed at checkout based on your delivery address and order details.
Tracking Your Order
Once your order ships, you will receive an email with a tracking number. Please allow up to 48 hours for the tracking information to update.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address. If you notice an error, contact us immediately at info@quantrobot.net.
We cannot guarantee that an address can be changed after an order has entered processing or shipped.
Lost, Delayed, or Damaged Packages
Quantrobot is not responsible for shipping delays caused by carriers, weather, customs, or incorrect delivery information.
If your package arrives damaged or appears to be lost, contact us at info@quantrobot.net with your order number and relevant photographs, if applicable. We will assist you in reviewing the issue.
International Orders
International orders may be subject to customs duties, taxes, or import fees. Unless otherwise stated at checkout, these charges are the customer’s responsibility.
Contact Us
For questions about shipping or an existing order, contact us at:
Email: info@quantrobot.net