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Refund policy

Return and Refund Policy

We want you to be satisfied with your Quantrobot purchase. If you are not completely happy with your order, you may request a return within 30 days of receiving it.

Return Eligibility

To qualify for a return, the product must be unused, unworn, and in its original condition and packaging. You must also provide your order number or proof of purchase.

To begin a return, contact us at info@quantrobot.net. Returns sent without prior approval may not be accepted. Return instructions and the correct return address will be provided by email.

Customers are responsible for return shipping costs unless the product arrived damaged, defective, or incorrect. Original shipping charges are non-refundable.

Damaged or Incorrect Products

Please inspect your order when it arrives. If your product is damaged, defective, or incorrect, contact us at info@quantrobot.net as soon as possible. Include your order number and clear photographs of the product so we can evaluate the issue and provide a replacement or refund.

Non-Returnable Products

We cannot accept returns for:

  • Personalized or custom-made products
  • Used or damaged products not caused by Quantrobot
  • Gift cards
  • Items marked as final sale

Exchanges

The fastest way to receive a different product is to return the original item and place a new order after your return has been approved.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved. Approved refunds will be issued to the original payment method. Please allow your bank or credit card provider additional time to process the refund.

Order Cancellations

Orders may only be canceled before they enter production or are prepared for shipment. Contact us immediately at info@quantrobot.net. We cannot guarantee cancellation once an order has begun processing.

Contact Us

If you have questions about returns or refunds, contact us at:

Email: info@quantrobot.net